FREQUENTLY ASKED QUESTIONS

In an effort to improve your experience at the theatre, we have compiled a list of the most frequently asked questions.

TICKETS

Monday – Saturday 10AM-8PM
Sunday 10AM-6PM
Yes!

Please contact boxoffice@smithtownpac.org or call the box office at (631) 724-3700

Our ticket policy is that anyone entering the theatre requires a ticket. For the comfort of yourselves and the patrons around you we recommend not bringing any child under the age of 3.
Patrons may exchange tickets to another performance of the same show for a fee of $3 per ticket.
Subscribers receive free exchange privileges. For more information on becoming a subscriber, inquire at the Box Office.
Gift Certificates can be purchased for any performance or special event, please call the box office for more information.

AT THE THEATRE

If you need to pick up tickets we recommend getting to the theatre approximately a 1/2 hour before the show. Doors to the theatre will open approximately 15 minutes before the scheduled show time.
Late seating is at the discretion of the management. Refund and exchange policies apply.
Yes, the theatre is handicap accessible. Access to the orchestra level does not require any elevators or lifts. Ushers will also be available to assist patrons to their seats if they wish to transfer from a wheelchair to a theatre seat. Please let the box office know when booking tickets so we can be sure to assist you upon arrival.
Smithtown Center for the Performing Arts has obtained permission from People’s United Bank (formerly, Bank of Smithtown) to use their lot during evening and Sunday afternoon performances. Walgreens has also given us permission to allow our patrons to park in the BACK LOT only of their parking lot. In addition 110 additional spaces are available in the town’s North side parking lot between Bank Street and Landing Avenue. Parking is also available along Lawrence Avenue. Parking in alternate locations other than those mentioned is done at your own risk. We assume no responsibility for patron vehicles in any parking location mentioned or not mentioned.
All of our childrens theatre and youth production shows are perfect for all ages. Our mainstage and special event shows will note if they are not appropriate for certain age groups.